You contact us anytime at doujin.moe@gmail.com.

Frequently Asked Questions

Member's Section

What do I get when I subscribe to Doujin-Moe Exclusive?
Access to our full member's section, including over 13,000 doujins, h-mangas, and CGsets. Our member's section works just like our free-section does. See the subscribe page for details. You can login at members.doujin-moe.us, or doujin-moe.us/login.html.

How do I subscribe to Doujin-Moe Exclusive?
You get a Doujin-Moe Exclusive membership for free when you buy a premium-membership at h-moe.com, our sister-site. Your Doujin-Moe membership will last as long as your H-Moe premium membership is still active.

Why does a membership cost $19.95 for the first month, but only $14.95 for each additional month?
We thought it made more sense that way, and we wanted to establish a community of long-time members, so we're rewarding our loyal members for sticking with us!

Are you going to raise your prices later?
When you signup, you'll be locked in at that price until you cancel--you won't be charged more, even if we raise our prices later.

What will the charge look like on my bank / credit-card statement?
It will appear as something like "CCBill.com, 888-5969279, AZ *HMovie-Moe...", since CCBill is the billing service we use and HMovie-Moe is our official name.

Is the purchase secure?
Yes, billing is handled entirely by CCBill, a third-party payment processor--we never see your credit card or contact info at all. Your transaction will be encrypted and processed safely and securely. And after you cancel, you won't be charged again, ever.

How do I cancel my subscription?
You can cancel at any time. First, go to h-moe.com, then login to your account, and then click the "account" link at the top of the page, which will take you to your account page. There you will find your Subscription Number; you'll need that. Click the "Unsubscribe" button in your account page, which will take you to CCBill's support page. Enter your account's e-mail address and Subscription Number. On the next page, press "cancel subscription". You should receive an e-mail from CCBill confirming your cancellation afterwards. If you're having trouble canceling, e-mail us and we'll cancel your account for you.

What happens after I cancel?
After you cancel, you will not be charged again, and you will still have premium-access until your last month expires. So, for example, if you were last rebilled on March 16th, and you cancel on March 22nd, you will still have premium-access until April 16th.

How can I check when my account's next rebill date will be?
You can check it in your account page at h-moe.com by logging in and clicking the "account" link at the top of the page. If you have cancelled your account, you can also view the date when your account will expire. (Note that it may take up to 2 hours to update this information after signup or cancellation.)

Why did my membership expire when I didn't cancel it?
This usually happens when your account fails to rebill automatically. This is usually due to an expired credit card, insufficient funds in your account, or your bank simply declining the charges thinking it's a fraudulent transaction. You can consult your bank about the issue or try signing up again, possibly using a different payment method.

How do I change my payment information?
Go to h-moe.com, login to your account, and then click the "account" link at the top of the page. There you will find your Subscription Number; you'll need that. Click the "Unsubscribe" button in your account page, which will take you to CCBill's support page. Enter your account's e-mail address and Subscription Number. On the next page, press "Update Payment Information".

I'm having trouble signing up?
Sometimes non-US customers in particular may have trouble getting their credit-card transaction to be accepted. If you're unable to signup, please contact us with your feedback.

Technical

What do I do with these .zip or .rar files?
You can unzip them using programs like Winzip. On this site we use them to store entire doujins as a single file.

How do I change my account's password or e-mail address?
At h-moe.com you can change them in your user control panel. Just login and press the "account" link at the top of the page.

What if I forgot my password?
At h-moe.com's login screen, press "Forgot Password". A password-reset e-mail will be sent to your e-mail address, allowing you to change your password.

Can I share my account with other people?
No not really, maybe 1-2 other people. Only one person / computer can be logged into the site at a time, and the login-system limits accounts to being accessed by only a small number of IP-addresses, ISPs, countries, and logins per day. Accounts which exceed those limits will be automatically temporarily suspended, to protect your account from being stolen. Too many failed login attempts may also result in your IP-address being temporarily suspended, to prevent hackers from stealing accounts by guessing passwords.

My account got suspended or stolen? Why can't I login?
If your account has been suspended, stolen, or you're unable to login for whatever reason, please e-mail us for help.

Doujin-Moe in General

I have a request for something I wanted you to translate!
Sure, you can go ahead and e-mail us any suggestions you like. When choosing what to translate, we usually select stuff which has good artwork, will be pretty popular with most of our readers, and isn't too hardcore.

I want to work for you guys!
Feel free to e-mail us if you like, we're always looking for doujin translators, editors, quality-checkers, scanners, artists, people who can color doujins, webmasters who can update the site, or experienced php web-developers who can help develop the site. Send us a list of your prior works if possible as well. We usually pay through PayPal or work through oDesk.

I'm confused, what is Doujin-Moe.com?
We launched in January 2006, and were the original Doujin-Moe.com. After being with Hentai-Key for more than 3 years, we had to leave on June 4th 2009--if we didn't, doujin-moe would have no future. Unfortunately, Hentai-Key technically owned the domain name doujin-moe.com, even though we built, updated, hosted, and promoted the site by ourselves, so we had to use the domain name doujin-moe.us (.us as in United States) from then on. Hentai-Key redirected doujin-moe.com to Nekkos Village (another hentai-key site) for a few months. In August 2009 they started running an old backup from 2006 of Doujin-Moe (the latest version they had) at doujin-moe.com. Why? Who knows. In October 2009 they replaced doujin-moe.com with a completely different Hentai-Key site, largely consisting of translations done by us years ago, and proclaiming itself the number-1 doujin site on the Internet. In July 2011 they abandoned the site entirely. Anyway, whatever goes on at doujin-moe.com has nothing to do with us anymore.

What is H-Moe.com?
Our sister-site we share memberships with, a site dedicated to streaming English-fansubbed hentai-movies.

I just got banned from the chat! What the hell?
Your ban will expire after a few hours or days--it depends on how long the admin who banned you set the ban for. If some admin is abusing their power or you got banned for some silly reason, e-mail me, give me your IP, and I'll unban you and talk with whoever banned you incorrectly. Sorry if some admins are being immature--you should be able to chat and use emoticons however you like without worrying about being kicked or banned, no matter what some admin says.

Misc.

Why is hentai always censored?
According to Japanese law, depictions of genitals in porn must be censored. (Stupid law? Yes, but that's government for you.) In live-action films, this usually takes the form of mosaic-censor-blurs over the genitals. In doujins, it usually takes the form of thin black bars placed over the genitals--even though they don't obscure much it's apparently good enough for the Japanese government. The amount of censorship varies from publisher to publisher and artist to artist though--some publishers take a very conservative form of censorship and simply white-out the genitals altogether for example. Translation-groups often take the time to edit the artwork and remove the censors though however.

I have another concern not addressed here.
E-mail us for anything you might need, like requests, bug reports, refunds, etc.

Terminology List

-Doujinshi (or doujin): Fan-made amateur comics that usually parody some other anime, manga, or video game. They don't always have to be sexual in nature, but usually are. They are fan-published and sold at doujin-events in Japan, the biggest one of which is Comiket, which takes place twice a year; once in August, and once in December.

-Hentai: Sexual drawings made in the Japanese-anime style.

-Hentai-Manga (or H-Manga): Commercially-produced and published hentai comics, drawn by professional hentai artists, meaning their artwork tends to be higher-quality than fan-produced doujins. They also rarely parody some other series, and instead almost exclusively feature original characters. They are published in monthly hentai-magazines (h-magazines), which are anthologies of dozens of artists' works. If an artist is popular enough, his previous works are compiled together and published separately as a "tankoubon" or h-manga. Like manga, they are usually published only in black-and-white.

-Hentai-Game (or H-Game): Erotic visual-novels which are published and sold in Japan. They are almost always only available on PC, but sometimes they will be ported to video-game consoles as well (with their adult-elements removed). Sometimes they incorporate JPRG-elements as well. They are rarely translated into English because of the large volume of text and the low demand in US-markets for visual-novels, making them almost exclusively Japanese.

-CGset: Short for "Computer Game Image Set". They are sets of erotic images usually taken from Hentai-Games, though sometimes they are published directly without being incorporated into a game. To save cost, they tend to be repetitive, in that they reuse the same image, with minor modifications, half a dozen times; a clever way to stretch-out a limited artwork budget to form a full story.

-Futanari (or futa): Women with dicks (and sometimes balls too).

-Kunoichi: A female-ninja.

-Lolicon and Shotacon: Young anime-girl and young anime-boy (in appearance), respectively.

-Moe: Where our name comes from, it's a Japanese word that literally translates to "passion / infatuation / obsession", and is related to the Japanese word for fire.

-Netorare: A storyline in which a bad-man steals a woman away from a good-man who she is already in a relationship with. The bad-man then corrupts her and usually humiliates the good-man in the process. This storyline generally pisses off readers since the reader tends to empathize with the good-man who has been robbed of his wife or girlfriend.

-Yuri: Lesbians / woman-on-woman homosexuality. It is actually relatively uncommon in Japanese pornography compared to how popular it is in the United States, because homosexuality is more taboo in Japan, whereas inc*st is not.

-Yaoi: Male-on-male homosexuality. Trap-yaoi is when one of the males if very effeminate and dressed like a girl, so much so that he looks almost like a girl, hence making him a "trap".

Credits / Staff Members

-Raikoh: Founder / Webmaster
-Harem Mask: Co-Webmaster
-NK Support: Sys-Admin
-Richard W: Web-Developer
-MissBlackMrBlue: Quality-Checker
-xJigxxSawx: H-Moe Webmaster
-Jericho: CGsets
-Jinukug: Scanner
-Makasu: Scanner and Editor
-BiriBiri: Translator and Editor
-Brolen: Translator
-Crimson Leo: Translator and Editor
-DesuDesu: Translator and Editor
-Fated Circle: Translator and Editor
-FuwaFuwaru: Translator and Editor
-Usual Translations: Translator and Editor
-QB-TL: Translator and Editor
-Tsuuyaku: Translator and Editor
-Kizlan: Translator and Editor
-Ramza022: Translator and Editor
-Watisit: Translator
-PineApples R' Us (Ackeejag): Translator
-Wrathkal: Translator
-Bllyang: Editor
-Lixen: Editor
-Ulricat: Editor
-Phantom Renegade: Editor
-Sokarius: Editor
-Omniscient One: Tagger
-Revan Kusanagi: Tagger
-NATALY16: Colorationist
-haai1717: Colorationist

Retired Staff Members:
-Sriblanka02: Co-Webmaster
-Mike: Co-Webmaster
-Kusanyagi: Translator
-Yuribou: Translator
-SiNAPSE: Scanner